Finding the space and time to undertake this work in fast-moving and high-stakes contexts can be a significant barrier to managing strategic processes effectively.
We undertake rapid review and analysis, and prepare high-quality reports, briefs and discussion papers to facilitate progress on issues and ensure all parties are well apprised and feel confident in processes and the basis of decisions. We employ highly skilled and respected subject matter specialists in duty of care, consent, ethics, cultural safety, supported decision-making and participation, and workplace conflict and system failure. Because difficult issues almost always involve questions of power, we are committed to ensuring effective and ethical processes that recognise the obligations of organisations and protect the needs and rights of individuals.
Leaders are accountable in multiple ways. Good quality analysis and effective communication with affected parties, is key to discharging these accountabilities. We aim to support organisations with suitable analysis and documentation to ensure this effort is well evidenced.
How we can help
Rapid review and analysis of an emerging issue to inform a board or executive decision
Board papers, briefs and discussion papers on complex or sensitive matters
Submissions to government inquiries, consultations and reviews
Developing or refreshing policy frameworks, for example safeguarding, complaints, consent, supported decision-making, cultural safety and conflicts of interest
Translating regulatory change into plain language, with clear implications and choices
Communicating difficult news to staff, members, clients, families or community
Access to specialist advice on duty of care, ethics, cultural safety, participation and system failure
What this can look like
New regulatory standards are coming and the board asks a simple question: what does this mean for us?
Within three weeks we deliver a plain-English brief on what is changing, where the organisation is well placed, where the gaps are and which decisions are needed.
A peak body has a tight deadline to respond to a government consultation. We work with the CEO to shape the argument, draw on members’ evidence and produce a submission the organisation is proud to put its name to.
An organisation needs to explain to clients and families why a service model is changing. We help draft communications that are honest about the reasons, clear about what stays the same, and explicit about where people can take their questions.